Tracking Incoming Calls


Our call tracking software gives you the tools to track, document, and evaluate inbound and outbound phone calls. This means more measurable data for better optimized online and offline campaigns, increased conversion rates, and improved ROI.

Call Notifications

We send a detailed report for every incoming call. Use this report to listen to the call recording and view other relevant information about the call.

Calls Dashboard

The Calls Dashboard provides a table view of all incoming calls. From the Calls Dashboard, you can see call details, listen to call recordings and add notes about a call.

Timeline View

The Timeline view gives you a detailed overview of an incoming call. From the Timeline view, you can download the recorded call, make notes about the call, mark if the call was a "good lead", assign a value to the call and see more detailed information about the caller.

Copilot

Copilot allows you to view valuable information about a caller before you answer the phone. Accessing contextual information about the caller as the call is taking place makes Copilot the perfect tool for sales and support teams who rely on calls for new sales and exceptional customer service.

Tracking Web Leads


With our web lead tracking, you can track form completions from your website or landing pages. Our form tracking dashboard gives you a full view of all your form completions, including the referring source and the web page where the form was submitted from.

Web Form Notifications

You'll receive web form notifications directly in your inbox. Your web form notification includes all the information you need to close the deal quickly.

Forms Dashboard

The Forms Dashboard provides a table view of all web form submissions.

Web Form Detailed View

The detailed view shows all information that we collected when the potential customer submitted the web form.

Sample Reports


Monthly Calls Report

Quickly review your monthly call activity. View total calls, new callers, the number of good leads and average call duration.

Leads Funnel

Quickly see how many leads you marked as "good." Add filters to customize this report or compare the results to a previous month.

Calls by Day & Time

This report shows your incoming calls based on the day and time the calls were received.

Missed Calls

The missed calls report provides a dashboard view of all missed calls.

NEXT STEP: Learn About Research and Analysis

Tracking Incoming Calls


Our call tracking software gives you the tools to track, document, and evaluate inbound and outbound phone calls. This means more measurable data for better optimized online and offline campaigns, increased conversion rates, and improved ROI.

Call Notifications

We send a detailed report for every incoming call. Use this report to listen to the call recording and view other relevant information about the call.

Inbound Call Leads Notification
Calls Dashboard

The Calls Dashboard provides a table view of all incoming calls. From the Calls Dashboard, you can see call details, listen to call recordings and add notes about a call.

Incoming Calls Dashboard - Inbound Leads
Timeline View

The Timeline view gives you a detailed overview of an incoming call. From the Timeline view, you can download the recorded call, make notes about the call, mark if the call was a "good lead", assign a value to the call and see more detailed information about the caller.

Inbound Calls - Timeline View
Copilot

Copilot allows you to view valuable information about a caller before you answer the phone. Accessing contextual information about the caller as the call is taking place makes Copilot the perfect tool for sales and support teams who rely on calls for new sales and exceptional customer service.

Inbound Calls - Copilot View

Tracking Web Leads


With our web lead tracking, you can track form completions from your website or landing pages. Our form tracking dashboard gives you a full view of all your form completions, including the referring source and the web page where the form was submitted from.

Web Form Notifications

You'll receive web form notifications directly in your inbox. Your web form notification includes all the information you need to close the deal quickly.

Inbound Lead Email Notification
Forms Dashboard

The Forms Dashboard provides a table view of all web form submissions.

Inbound Web Leads
Web Form Detailed View

The detailed view shows all information that we collected when the potential customer submitted the web form.

Inbound Web Leads - Detailed View

Sample Reports


Monthly Calls Report

Quickly review your monthly call activity. View total calls, new callers, the number of good leads and average call duration.

Inbound Leads - Monthly Call Report
Leads Funnel

Quickly see how many leads you marked as "good." Add filters to customize this report or compare the results to a previous month.

Inbound Leads - Leads Funnel
Calls by Day & Time

This report shows your incoming calls based on the day and time the calls were received.

Inbound Leads - Calls by Day and Time Report
Missed Calls

The missed calls report provides a dashboard view of all missed calls.

Inbound Leads - Missed Calls Report